After-sales Service & Parts Supply

1. Professional Service and Technical Support

1.1 Service and Technical Support

“Service and Technical Support” is an important part of our amusement products sales. Sinorides provides “Amusement Park Product Layout”, “Foundation Drawings” and “Power Supply Technical Requirements Document” for our customers to help them install amusement rides.

1.2 Installation and Training

According to the packing list, our engineers will check the goods with our customers together. In addition, if needed, we will send engineers to install and debug equipment on-site, and our engineers will undertake training on related technology and equipment operation.

1.3 After-sales Service

In order to help customers solve problems timely and provide technical support, we have established a comprehensive “after-sales service and technical support” response system. 7 * 24 hours online service is always for customers!

Assembly Drawing
Technical Support
Debugging On-site

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2. Amusement Rides Parts Supply

Standard Amusement Rides Parts Supply System

Mechanical amusement rides can be divided into 8 categories, including hundreds of products, according to the operation mode. Sinorides has established an integrated parts supply system and done countless durability tests to these mechanical accessories and electrical accessories from the quantity and quality to meet customers’ various demands. Our parts supply is also a “7*24 hours” response system, so if we receive a phone call during the daytime, the goods will send on the same day; if a phone call in the evening, the goods will be delivered the next day.